AI Chatbots
Website assistants that answer FAQs, qualify leads and hand off to humans.
AI chatbots for websites that use approved knowledge to answer common questions, capture leads and escalate to people when needed—with clear limits so the bot does not invent policies or give unsafe advice.
- ✓ 24/7 FAQ coverage
- ✓ Lead capture in chat
- ✓ Human handoff path
What is this service?
An AI chatbot answers using content you approve—FAQs, service pages and policies. It can ask qualifying questions and collect contact details. AI can be wrong; high-risk topics should escalate to staff. Model and usage fees may apply.
Who should consider it
Sites with repetitive questions—clinics (general info), education, retail and support-heavy brands.
When it may not be priority
If traffic is very low or questions are always highly specialised, a form plus human reply may be better.
Where this helps
Problem
Same FAQs every day
How we address it
Knowledge-based answers from approved content.
Problem
After-hours missed chats
How we address it
Bot capture and next-day handoff.
Problem
Unqualified form spam
How we address it
Chat qualification before submit.
Problem
No audit of what was said
How we address it
Conversation logs and review.
Delivery process
Knowledge
Approve FAQs and boundaries.
Design
Flows, tone and handoff rules.
Integrate
Website widget and lead capture.
Monitor
Review chats and improve answers.
Illustrative scenarios
Fictional examples for clarity—not verified client results.
Example clinic
- Problem
- Hours and location questions
- Approach
- FAQ bot + appointment CTA
- Practical benefit
- Fewer routine calls (illustrative)
Example institute
- Problem
- Course fee questions
- Approach
- Approved fee FAQ + counsellor handoff
- Practical benefit
- Clearer next steps (illustrative)
Example retailer
- Problem
- Shipping policy repeats
- Approach
- Policy answers from knowledge base
- Practical benefit
- Faster self-serve (illustrative)
What is typically included
Scope is confirmed in your quotation after discovery.
Knowledge setup
Approved Q&A and sources.
Conversation design
Greetings, escalation, disclaimers.
Website embed
Widget placement and branding.
Lead capture
Contact fields when appropriate.
Handoff rules
When humans take over.
Review period
Tune answers from real chats.
Optional enhancements
- Multi-language
- CRM push
- Voice channel
Third-party costs
- AI API usage fees
- Chat platform subscriptions
Tools & compatibility
Supported integrations depend on your stack and may require technical verification or extra scope.
How pricing is scoped
We quote after understanding complexity, integrations, content volume and whether ongoing support is needed. Third-party subscriptions (AI APIs, messaging platforms, SaaS tools) are usually billed by those providers.
Request a custom quoteCommon questions
Can the bot give medical or legal advice?+
Will it invent answers?+
Ongoing costs?+
How accurate is it?+
GDPR/privacy?+
Can staff see conversations?+
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AI Voice Agents
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Ready to discuss AI Chatbots?
Tell us about your goals. We will confirm fit, scope and a clear quotation.